1. Who operates RealLabsConnect
RealLabsConnect is operated by Real Labs Development, based in Holland, Michigan. RealLabsConnect is a professional networking, community, portfolio, and collaboration platform for developers, engineers, designers, founders, freelancers, businesses, and other technology professionals.
2. Information we collect
We collect information you provide, information created through your use of the service, and limited technical information needed to operate and secure the platform.
Account and authentication information
- Email address, display name, account status, and information needed to create and maintain your RealLabsConnect account.
- Authentication and session information needed to sign you in, recognize your session, and protect your account.
- If you choose Google or Meta/Facebook Login, we receive information from that provider that is permitted by the login permissions you approve.
- For Meta/Facebook Login, RealLabsConnect currently requests the basic public_profile and email permissions. Depending on what is available from Meta and your Facebook account, this may include a Facebook user identifier, name, profile information used for authentication, profile picture information, and your primary email address.
Profile information
- Developer or business identity information.
- Profile photo, banner, biography, headline, location, industry, skills, experience, website links, projects, portfolio records, and other professional information you choose to publish.
Community activity
- Posts, comments, replies, quote posts, reactions, follows, and other interactions.
- Reports or moderation requests you submit.
Direct messages
RealLabsConnect stores private messages so they can be delivered to the intended participants. Direct messages are not public profile content. Authorized platform personnel may access message content when reasonably necessary for support, security, abuse investigation, legal compliance, or enforcement of platform rules.
Technical information
We may process IP addresses, browser and device information, session data, request logs, security events, timestamps, and similar operational data needed to provide, troubleshoot, and secure the service.
3. How we use information
- Create and maintain accounts and professional identities.
- Authenticate users who choose Google or Meta/Facebook Login, associate the social sign-in with the correct RealLabsConnect account, and help prevent unauthorized access.
- Display public profiles, projects, skills, posts, and other content you choose to publish.
- Deliver direct messages and community interactions.
- Provide authentication, account recovery, support, moderation, and security.
- Detect abuse, spam, unauthorized access, and violations of our Terms of Service.
- Maintain, troubleshoot, improve, and develop RealLabsConnect.
- Comply with applicable legal obligations and respond to valid legal requests.
4. Public information
Information you place on a public profile, public post, comment, reply, reaction, or published project may be visible to other users and visitors. Do not publish information that you do not want treated as public.
5. Cookies and sessions
RealLabsConnect uses cookies and similar session technologies for sign-in, account security, request protection, preferences, and core service operation. Disabling required cookies may prevent account features from working.
The public homepage may also maintain an aggregate visitor counter. For this counter, the browser creates a random anonymous identifier. The server stores only a keyed cryptographic hash of that identifier for deduplication; the visitor counter does not require storing the visitor's raw IP address.
6. Service providers and external services
We may use infrastructure, authentication, hosting, storage, email, security, or other service providers to operate RealLabsConnect. When you choose Google or Meta/Facebook Login, that provider processes information under its own terms and privacy practices and sends RealLabsConnect the information permitted for the login flow. When you follow an external link, the destination may likewise process information under its own terms and privacy practices.
7. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain account and security records, resolve disputes, enforce agreements, and satisfy legal obligations. Deleted information may remain for a limited period in backups, security records, or logs before routine deletion or expiration.
8. Security
We use administrative, technical, and operational safeguards intended to protect the service and user information. No online service can guarantee absolute security, and users are responsible for protecting their sign-in credentials and devices.
9. Your choices, privacy rights, and data deletion
You can update much of your professional information through your Profile Settings. Depending on applicable law, you may also have rights relating to access, correction, deletion, restriction, or other processing of your personal information.
How to request deletion
You may request deletion of your RealLabsConnect account and associated personal data by following our Data Deletion Instructions. You may also email admin@reallabsdevelopment.com with the subject line RealLabsConnect Data Deletion Request.
When possible, send the request from the email address associated with your account and include your profile name or profile URL. We may need to verify your identity before completing the request so another person cannot delete your account without authorization.
Facebook-connected accounts
If you signed in using Meta/Facebook Login, the same deletion process applies to the RealLabsConnect data associated with that Facebook-connected account. The deletion instructions are publicly available at https://reallabsconnect.com/data-deletion.
10. Children
RealLabsConnect is a professional networking service and is not directed to children under 13. Do not use the service if you do not meet the minimum age required by applicable law.
11. Changes to this Policy
We may update this Privacy Policy as RealLabsConnect changes. The effective date at the top of the Policy identifies the current version. Material changes may also be communicated through the service when appropriate.
12. Contact
Real Labs Development
Holland, Michigan 49423
Privacy, account, and data deletion requests: admin@reallabsdevelopment.com
Data deletion instructions: https://reallabsconnect.com/data-deletion